Tel. +41 81 833 66 39, Fax +41 81 833 28 01,
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Terms of delivery
We aim to provide the best possible service. The following conditions are applicable:

Deliveries within Switzerland
Items delivered within Switzerland and the Principality of Liechtenstein are as a rule sent with a bill, for settlement within 30 days. Postage & packing are calculated at cost. Items remain our property until they are fully paid for.

Deliveries abroad
The following company deals with our published works in Germany and Austria:
Herold Verlagsauslieferung und Logistik GmbH
Raiffeisenallee 10, D-82041 Oberhaching
Tel. 089 - 61 38 71-0, Fax 089 - 61 38 71 20

We are happy to serve customers from other countries, against pre-payment. We will send you a pro-forma invoice and when this is paid we will despatch the item(s) you have requested.

Methods of payment
Invoice: Within Switzerland/Liechtenstein, all orders are sent with a bill for payment within 30 days, net.
Deliveries abroad cannot be billed.

Pre-payment: We will send by post or fax a pro-forma invoice. On receipt of payment, your order will be despatched. This form of payment is offered to those not resident in Switzerland.

Delivery time/Costs
In case a particular item is not in stock, we can send a partial consignment. The balance of the order will be sent free of postage & packing charges.
If an article is no longer available or a new edition is due, we will make a note of your order, which will be sent as soon as possible. If an item is out of print, you will naturally be informed.

All prices are inclusive of statutory VAT. Prices are subject to change and error.

Exchanges / Liability
Exchanges are normally not possible, except in the case of a delivery error or a production defect. Claims in relation to defects of delivered items must be made within 10 days. Returned goods can only be accepted if they are in their original packaging and with the accompanying bill.

Further details
Place of jurisdiction and arbitration is St.Moritz, Switzerland. Our company naturally will try to solve and differences with customers on an amicable basis and by mutual agreement.

Our E-Mail address: